Return Policy

Return Conditions

Products can be returned within 30 days of receipt if they meet the following conditions:

• The item must be in its original condition, including all accessories, documentation, and packaging.
• The item must be unused and in its original packaging.
• A receipt or proof of purchase is required.

Non-Returnable Items

Certain items are non-returnable, including:

• Gift cards
• Downloadable software products
• Personal care items
• Custom or personalized items
• Items that have been used or damaged by the customer

Return Process

To initiate a return, please contact our customer service team at [email protected] with your order number and details about the product you would like to return. We will respond with instructions on how to proceed with your return.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected].

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our return policy, please contact us at [email protected].